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Calls are accepted from the USA and Canada only. You must be the legal age of 21 years or older according to Federal Law. SecretCaller.com reserves the right to refuse service to anyone for any other reason.
Sessions are $2.00 per minute, minimum of 10 minutes. 30 Minute blocks of time are offered as a special rate for $45.00. The block of time must be used at the time of your call - if you do not use the full 30 minutes then you will be billed the cheaper rate, therefore unused time cannot be carried over to another session.
The telephone number listed on SecretCaller.com is toll free and does not appear on your telephone bill. Phone records are maintained and kept for a period no less then one year.
Calls will be billed to your Visa or Mastercard. Charges will be submitted after, and within 24 hours of your call. All sales are final, and refunds will not be issued with exception to a billing error.. Any and all billing errors committed by the company will be corrected with no time limit placed upon customer. Customers must supply complete information that is needed to allow company to make corrections. Please contact Crystal right away for customer service matters. Allow 24 hours for a response. In order to maintain PCI Compliance, SecretCaller.com does not store or keep credit card records on file. Committing credit card fraud by disputing charges mean that Secretcaller.com will no longer allow services.
Clients will be limited to $150.00 of spending per week until client is considered in good standing with SecretCaller.com for a period of 90 days. In order to have your spending limit increased, a signed and faxed letter will be needed.
The information you provide to SecretCaller.com will be used for cardholder identity verification purposes only: we will never contact you by telephone, nor will your information be used to mail promotional materials to your physical address. Secret Caller understands the importance of client confidentiality, and we take this matter very seriously. We will not sell or trade your personal or business information at any time. We do not do any promotion by mail. There are two instances where your right to confidentiality may be waived: (1) If, as required by law, we are ordered to provide information to a law enforcement agency; or (2) The release of your info is needed for collection purposes resulting from a billing dispute.
The charge/s will appear on your credit card statement discreetly along with a toll free telephone number for customer service inquiries. Questions/inquiries regarding the transaction information on your statement/s will be provided to the primary cardholder (you) only. All other inquiries will be referred back to the cardholder.
SecretCaller.com has a Security Policy about our records and the storage of them. All information collected from clients is used strictly for billing purposes. Records that are kept include the following: clients full name, date of birth, state, and an assigned pin number. Information such as credit card details and address are not kept. Records are stored in an encrypted password protected database on a password protected computer. This database is used to maintained notes on calls that are purchased and may contain notes about conversations in order to main adequate entertainment services. The computer used by the owner of SecretCaller.com has both a firewall and virus protection. Records are never stored online.